In today’s digital landscape, customer reviews and social engagement play a pivotal role in shaping consumer trust and influencing purchasing decisions.
With 46% of consumers trusting online reviews as much as personal recommendations from friends and relatives.
Our partners can offer Reviews Promoter – a simple yet powerful tool that is all about boosting positive reviews, managing online reputation and keeping small businesses active and engaging on social media.
According to Statista, customers read an average of 10 online reviews before trusting a local business. Moreover, the recency of these reviews matters, with 73% of customer paying attention only to reviews written in the last month.
Benefits of Reviews Promoter
- Turn Customers into Promoters: Encourage more reviews through SMS or email requests, turning satisfied customers into brand ambassadors while boosting your search engine ranking.
- Save Time with an All-in-One Engagement Platform: Effortlessly manage reviews and social media across various platforms through a single, user-friendly interface. Schedule posts, monitor activities and automate your marketing efforts to focus on other important priorities.
- Manage Your Online Reputation Effectively: Respond directly to reviews, posts, and comments from a unified platform. Track customer sentiment through the “Happiness Meter” and maintain a positive online image.
- Stay Active and Relevant on Social Media: A consistent social media presence enhances your credibility and visibility. Schedule automated posts tailored to your audience’s interests and preferences.
- Gain Competitive Insights: Monitor competitor activity and leverage these insights to refine your business strategies and offerings.
Conclusion
In today’s competitive market, an outstanding online reputation and an active social media presence are non-negotiable for small business success. Reviews Promoter is available to Hostopia partners, sold and fulfilled on your brand. Adding this powerful tool to your portfolio will further differentiate you in the small business service provider market.
To learn more, contact your Account Manager directly or learnmore@hostopia.com.
